Refunds
You may request a refund if:
The item is damaged, defective, or not as described,
The wrong item was delivered, or
The item fails within the seller’s warranty period.
Refunds must be requested within [insert number of days, e.g., 7–14 days] of delivery.
Once approved, refunds are processed back to your original payment method or as store credit.
Returns
If a return is approved, you may be asked to:
Upload photos or video of the issue,
Return the item in original condition (where applicable).
Disputes
If you disagree with a charge, delivery, or product condition, open a dispute by contacting us at [contact info].
We will investigate and update you within a reasonable time.
Notes
Items marked “final sale” cannot be refunded unless defective.
Shipping fees are non-refundable unless the error is on our side.
Refunds may take 3–7 business days after approval.
Our goal is always to resolve every issue fairly and quickly.
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