What to Do
Go to Your Account → Orders → Request Return or Refund.
Select “Item is faulty or damaged.”
Upload clear photos or a short video showing the issue.
Submit your request — we’ll review it and get back to you.
Important Notes
Requests should be made within [insert days, e.g., 7 days] of delivery.
Keep the item and packaging until your request is resolved.
Once approved, you may receive a replacement or refund.
Need Help?
If you can’t submit a request or need assistance, contact us at sales@rosehob.com and we’ll help right away.
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