How can we help you?

I would like to return my order

We’re here to help if you need to return an item.

When You Can Return

You may return an order if:

The item is damaged or defective,
The wrong item was delivered, or
The item is not as described.

How to Return
1. Go to Your Account → Orders → Request Return.
2. Tell us the reason for the return.
3. Upload photos or videos if requested.
4. Once approved, follow the return instructions provided.

Notes

Returns must be requested within 1 –14 hours of delivery.
Items must be returned in original condition unless damaged.
Some items may be non-returnable unless defective.

Need Help?

If you can’t find the return option or need support, contact us at sales@rosehob.com we’ll take it from there.

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